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Augment Wellness FAQ

What is Augment Wellness?

Augment Wellness is a recovery and wellness studio in Concord, NC, where we combine advanced therapies — red light, salt, hyperbaric oxygen, cold plunge, infrared sauna, and more — to help you feel better in your body. Our members come to us for relief from pain and inflammation, deeper sleep, more energy, and lower stress.

Where are you located?

We are located at 1096, Concord Pkwy N, Suite 17, Concord, NC. 28027.
Visit our website for detailed directions: https://www.augmentwellness.com/concord/ 

What are your hours of operation?

Our hours are:
Monday-Friday: 5:40 AM – 8:00 PM
Saturday-Sunday: 8:00 AM – 5:00 PM

Do I need a membership to use your services?

 While memberships offer the best value and perks,
non-members can book services individually or take advantage of day passes (either singles or packs).

What services do you offer?

We offer a range of therapies and programs designed to optimize recovery, performance, and longevity, including:

  • Compression Therapy
  • Infrared Sauna
  • Cold Plunge
  • Contrast Therapy (Cold Plunge & Traditional Sauna)
  • BioCharger NG
  • Red Light Therapy (Halo Red)
  • Halo Salt Therapy (Halo Red)
  • Chromotherapy
  • Hyperbaric Oxygen Therapy (HBOT)
  • Brain Tap
  • Therabody Backwrap & SmartGoggles
  • High Power Therapeutic Laser Therapy
  • IV Therapy with Wellness RevIVal Co
  • IM Shots
  • Peptide Therapy
  • Medical Weight Loss
  • InBody Scans
  • Nutrafi Sprays
  • Cryo Slimming
  • Inhaled Oxygen
  • Flowpresso Lymphatic Therapy

Do you offer IV Therapy?

Yes — we’ve partnered with Wellness RevIVal Co to provide mobile IV therapy and IM shots. IV therapy is available on Tuesday and Friday mornings, and IM shots are also available during these hours.
Members and non-members can book IV therapy and enjoy a free 10-minute sauna session afterward to enhance results.

Schedule your appointment

What are Nutrafi Sprays?

Nutrafi Sprays are convenient, oral nutrient sprays designed to support energy, recovery, sleep, focus, and overall wellness. They’re an easy way to supplement your routine between visits, and you don’t need to come into the studio to order — you can have them shipped directly to your door.

Order Nutrafi Sprays here

What is an InBody scan?

An InBody scan is a quick, non-invasive body composition analysis that measures your muscle mass, body fat percentage, water balance, and other key wellness metrics. It’s a great way to establish a baseline and track your progress over time as you use our therapies and services.

How do I book Peptide Therapy or Medical Weight Loss?

Peptide Therapy and Medical Weight Loss both require a consultation before starting. Please schedule an appointment with us so we can review your goals, health history, and the right protocol for you.

What are the benefits of becoming a member?

Members enjoy:

  • Unlimited access to select services
  • Discounts on special therapies and add-ons
  • Exclusive access to member-only events and
    promotions

Do you offer referral bonuses?

Yes! Members receive a $25 account credit for every friend they refer who becomes a member.

Do you accept HSA or FSA cards?

Yes, we now accept all HSA and FSA cards for eleigible welness services. Many of our recovery, pain-relief, and therapy modalities qualify under most plans. If you are unsure whether a service is covered, please check with your provider.

Are your services safe for everyone?

Most of our services are safe for all. However, we recommend consulting with a healthcare provider if you have any medical conditions or are pregnant.

Is there an age requirement?

Our general age requirement is 14 and up for most services. Younger children are welcome for Halo Salt Therapy and Hyperbaric Oxygen Therapy (HBOT). If you have questions about a specific service for a younger client, please give us a call.

 

What should I wear or bring?

For most therapies, wear comfortable, loose clothing. For services like the sauna and the cold plunge, bring swimwear. We provide towels and water, but you’re welcome to bring your own. We provide sanitized slides (outside shoes must be removed before entering the “wet
room”).

When should I arrive for my first visit?

Please arrive about 15 minutes early for your first visit so we can give you a quick tour, walk you through your service, and make sure you’re completely comfortable before starting.

How do I book a session?

Members can book services through our app and visitors can book a free tour and/or initial discounted session through our website or by calling/texting 980-850-9693.

How do I contact you?

Feel free to reach out via:

What results can I expect from your services?

Our therapies can support recovery, energy, stress relief, and overall wellness. Members often report better sleep, reduced soreness, less stress, and more energy with consistent use. Individual results vary.

Can I share my experience?

Absolutely! We love hearing your stories. Share your feedback on social media or leave a Google review here

Disclaimer: The therapies and services offered at Augment Wellness are intended to support general wellness and recovery. They have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease. They are not a substitute for medical care. Please consult your healthcare provider before beginning any new wellness program, especially if you are pregnant, nursing, or have a medical condition.